1. Scope
This Privacy Policy describes information processed through bacote.in and related contact, enquiry, security, consent and communication features. It should be reviewed whenever the site, business operations or service providers change.
2. Information you provide
If you contact BACOTÉ, we may receive your name, email address, phone number, enquiry category and message. We use this information to respond to the request, manage the relationship and protect the service.
3. Technical and security information
The site may process limited technical information needed to operate securely, such as request timestamps and privacy-conscious rate-limiting signals. Security logs are kept outside the public web root and should not contain passwords or API keys.
4. Cookies and consent
Necessary storage may be used for session security and preferences. Optional analytics should remain disabled unless the visitor makes the relevant choice. See the Cookie Policy for the technologies actually enabled at deployment.
5. Third-party services
Depending on the production configuration, the site may use services such as hosting, email delivery, analytics/tag management, mapping or an AI provider. Only services actually enabled should be treated as active processors or recipients.
6. Email communication
Enquiry information may be transmitted to BACOTÉ Client Relations at contact@bacote.in through the configured mail service. A confirmation may be sent to the email address supplied by the visitor.
7. AI concierge
If the AI concierge is enabled, the visitor message is sent to the configured AI provider through a server-side gateway. The provider credential is never sent to the browser. Do not submit sensitive personal information to the concierge.
8. Retention
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, operational requirements, security, dispute handling or applicable obligations. Exact retention periods should be aligned with BACOTÉ operational policy.
9. Security
BACOTÉ uses server-side validation, access controls, CSRF protection, rate limiting and restricted secret storage as technical safeguards. No internet service can guarantee absolute security.
10. Your choices and requests
You may contact BACOTÉ at contact@bacote.in regarding questions about information submitted through the site or to request appropriate access, correction or deletion where applicable.
11. Children
The website is not directed at children and BACOTÉ does not knowingly seek personal information from children.
12. Changes
This policy may be updated when the website, services or operational practices change. The effective date shown on this page should be updated with material revisions.
Contact
For questions about this page or information submitted through the website, contact contact@bacote.in.